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Conditions of Use


Email: adulted@ket.org
Mail: KET Enterprise Division
600 Cooper Drive
Lexington KY 40502-2200

Phone: 800.354.9067
Fax: 859.258.7396
Hours: Mon-Fri: 9:00 am – 5:00 pm EST

SPECIAL NOTE: If mailing a copy of the purchase order after faxing or phoning it in, please mark the mailed copy “Confirmation Only – DO NOT DUPLICATE.” This will prevent duplicate shipments.

Previews: See our online previews, or call KET to request a sample DVD. Previews are free to institutions and may not be duplicated without written permission from KET.


Most KET video products are available in DVD and broadcast formats. Please call for pricing on broadcast pricing.


New Customers: All new customers must prepay their first purchase with a credit card, check, or money order. Orders should be mailed or faxed to KET.

Methods of Payment: We accept VISA, MasterCard, American Express, check, or money order payable to KET. Personal orders must be prepaid.

Invoicing: We will be happy to invoice for any institutional order of $45 or more with a purchase order for existing customers. Orders under $45 must be prepaid. Invoices are mailed separately from orders. Payment is due within 30 days of invoice. Please remit payment to:
KET Enterprise Division
PO Box 640827
Cincinnati, OH 45264-0827

Special Pricing: You may qualify for special statewide license discounts, quantity discounts, or online promotional offers. Please ask when you call.

Bids or Quotes: Call us at 800.354.9067 or email adulted@ket.org.


Most orders are processed within four business days and shipped UPS Ground. No deliveries to P.O. Boxes. Large orders (more than 100 sets) may be processed as freight shipments. Please allow two weeks for delivery.
Charges: Charges for orders shipped in the continental U.S.*

Add 10% S/H to all orders.  Minimum shipping charge = $8.

*Call Customer Service for express delivery charges, and for shipping charges outside the continental U.S. Note: shipping charges subject to change.


We hope you’ll be delighted with your purchases from KET, but if you’re not, you may return the materials you bought in salable condition within 60 days to receive a refund, minus shipping and handling charges. The process for crediting returns may take up to six weeks.

Please include a copy of the invoice or packing slip with a written reason for your return, and ship the materials by a traceable delivery service to this address:
KET Enterprise Division
Attn: Returns
600 Cooper Drive
Lexington KY 40502-2200

Before returning large orders, please call 800.354.9067 to speak with a customer service representative.


KET materials in any format are for use only by the person or organization acquiring them through license agreement or directly from KET.

Without prior written permission from KET, they may not be rented or sold, broadcast, cablecast, shared or distributed by computer/Internet, reproduced, digitized, or reformatted in any manner (in whole or in part), or shown at events for which viewers are charged a fee.

Prices listed on our website and in our catalog do not include broadcast, datastream, or duplication rights, but these rights are available with an educational use license for many of our products. Call KET if you would like to discuss special contractual arrangements.

Federal Tax ID # 61-0722558